Opening Hours

Events Diary:

The Alpaca Shop is an online shop, open 24 hours a day, 7 days a week!  We offer the widest range of high quality alpaca-fleece related and alpaca-themed products in the UK - with speedy delivery direct to your door. 

If online shopping is not for you, or you simply need to feel our products - you can visit our farm shop - at Butlers Farm, Bassett's Lane, Willingale, between Chipping Ongar & Chelmsford, Essex CM5 0QL - every Tuesday 10am - 1pm

We also welcome Worldwide international orders - you simply pay the additional shipping costs.  We also offer wholesale/trade accounts.  Please contact us for further details.

Alpaca Experience Diary: 

In light of the coronavirus outbreak we have reluctantly decided to cancel the Alpaca Experience for April and May 2020. We reviewed options for implementing additional sanitizing and distancing measures, but we couldn’t be 100% confident that these would be successful.

As the situation is so uncertain, we are proposing that we don’t re-book your event booking date at this stage as we may end up having to move it again. Instead we will re-visit the situation at the beginning of May. If it looks promising then we will contact you to book your new event date.

We will stay in touch and post updates on our Facebook page. Please follow us here to get the latest information:

Sorry for this news. We hope there is better news for us all soon.

We have not yet cancelled the events for June. Please see the available dates below. Please email us with your preferred date so that we can check availability and confirm back to you. ( Please include your voucher number in your email.

We will confim more dates for July onwards by the end of May, by when we will hopefully be able to re-book everybody. There will be only weekday dates available in June as we are busy shearing on weekends.

  • 10am Thursday 9th April 2020 - CANCELLED
  • 10am Saturday 11th April 2020 - CANCELLED
  • 2pm Saturday 11th April 2020 - CANCELLED
  • 10am 12th April 2020 (Easter Sunday) - CANCELLED
  • 10am Thursday 16th April 2020 - CANCELLED
  • 10am Saturday 18th April 2020 - CANCELLED
  • 2pm Saturday 18th April 2020 - CANCELLED
  • 10am Sunday 19th April 2020 - CANCELLED
  • 2pm Sunday 19th April 2020 - CANCELLED
  • 10am Thursday 23rd April 2020 - CANCELLED
  • 10am Saturday 25th April 2020 - CANCELLED
  • 2pm Saturday 25th April 2020 - CANCELLED
  • 10am Friday 8th May 2020 (Early May Bank Holiday) - CANCELLED
  • 10am Sunday 10th May 2020 - CANCELLED
  • 2pm Sunday 10th May 2020 - CANCELLED
  • 10am Saturday 16th May 2020 - CANCELLED
  • 10am Monday 25th May 2020 (Spring Bank Holiday) - CANCELLED
  • 10am Thursday 4th June 2020
  • 10am Thursday 11th June 2020
  • 10am Thursday 18th June 2020
  • 10am Thursday 25th June 2020

We run Alpaca Experiences on set days thorughout the Summer/Autumn until the end October every year. Dates are set a couple of months ahead. Places are limited, so booking is essential.

To purchase an Open-dated or Dated Alpaca Experience Gift Voucher, or an Alpaca Adoption Package, click here

If you already have an Alpaca Experience Voucher, please email us to book your date - include your voucher code, and the date/time you would like.

Please note - once booked, changes and cancellations cannot be made within 14 days of your date.

Our Alpaca Experiences will cease for the Winter after 31st October. We will start them again around Easter 2021.

For any enquiries and bookings, please contact us at