Contact Us

For any query about our retail or wholesale products, our delivery and shipping services, or anything alpaca-related, please contact us:


Phone:  +44 (0)1277 896565

Mobile: +44 (0)7811 353105 (Liz)

Postal:  The Alpaca Shop, Butlers Farm, Bassetts Lane, Willingale, Ongar Essex CM5 0QL

If you wish to place an order, purchases can be made online, over the telephone, by post, at the farm shop, or at one of the events we attend.

Our farm shop is open every Tuesday from 10am to 3pm, our online shop is always open!

For Alpaca Experience dates please see Opening Hours.

Directions to Butlers Farm Alpacas & The Alpaca Shop:

We are located at A on the map below – 1.2 miles off the A414 between Chelmsford and Chipping Ongar.  Do NOT take the roads sign posted to Willingale, but turn down Bassett’s Lane, follow the road for 1.2 miles and we are on the right hand side of the grassy triangle, opposite the Pigstye Green Road turning.