Opening Hours

Christmas Shopping Days!  Our shop is open every Tuesday and Saturday 10am-3pm until Christmas - come and feel our Winter Warmers! See Directions below.

Purchases can be made online, over the telephone, by post, at the farm shop, or at one of the events we attend. Payment can be made by Debit or Credit Card, by Paypal, by Cheque, Postal Order or Cash. Here's how:

Visit the Farm: The Alpaca Shop, Butlers Farm, Bassetts Lane, Willingale, Near Ongar & Chelmsford, Essex CM5 0QL (see below for directions) - we are open every Tuesday & Saturdaty 10am to 3pm.  Or, to visit by appointment, please email us

Online Shopping: Explore our online shop Queries should be directed to

Telephone Ordering: Call us on +44 (0)1277 896565 anytime – if we can't take your call just then, please leave a message and we will call you back at your convenience.

By Post: Please send your order details and payment to The Alpaca Shop, Butlers Farm, Bassetts Lane, Willingale, Ongar Essex CM5 0QL (cheques made payable to 'Butlers Farm')

Events: Find us at a number of events throughout the year to see our products, and sometimes our alpacas too!  See our Events Diary for the next few months (this opens in a new window).

Directions to Butlers Farm Alpacas and The Alpaca Shop:

We are located at A on the map below – 1.2 miles off the A414 between Chelmsford and Chipping Ongar.  Do NOT take the roads sign posted to Willingale, but turn down Bassett’s Lane, follow the road for 1.2 miles and we are on the right hand side of the grassy triangle, opposite the Pigstye Green Road turning.